Support

Get Help

We're here to help you get the most out of theFLOai.

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I subscribe?

Open the app, tap the Premium button (crown icon), and choose your plan. You can start with a free trial.

How do I cancel my subscription?

You can manage your subscription in Settings → Subscription, or through your Apple ID account settings.

How do I delete my account?

Open the app, go to Settings → Identity, and tap "Delete Account". This will permanently delete all your data.

I'm having trouble with image generation

Make sure you have a stable internet connection. If issues persist, try restarting the app or contact support.

How do I use my own API keys?

Go to Settings → API Configuration and enter your keys. The Essentials (free) tier allows you to use your own API keys.

App Store Support

For subscription management, billing, or refunds, please contact Apple Support through your Apple ID account settings.

Report a Bug

Found a bug? Email us at support@theflo.ai with details about what happened.