Privacy Policy
Last Updated: February 13, 2026
​
1. Information We Collect
1.1 Account Information
When you sign in with Apple, we collect:
-
Apple User ID (unique identifier)
-
Email address (if provided by Apple)
-
Name (if provided by Apple)
-
Profile photo (if you choose to add one)
​
1.2 Usage Data
We collect information about how you use the App:
-
Subscription status and tier
-
Features used (image generation, editing, etc.)
-
App settings and preferences
​
1.3 Content
Images and prompts you create are stored locally on your device. We do not access or store your generated images on our servers unless you explicitly share them.
​
2. How We Use Your Information
We use your information to:
-
Provide and improve the App
-
Manage your subscription
-
Respond to support requests
-
Send important updates about the App
​
3. Third-Party Services
3.1 Apple Services
We use Apple Sign In for authentication. Your Apple ID information is handled according to Apple's Privacy Policy.
​
3.2 StoreKit
Subscriptions are processed through Apple's StoreKit. Payment information is handled by Apple, not us. See Apple's Privacy Policy.
​
3.3 API Providers
If you use your own API keys (Essentials tier), your API requests go directly to your chosen provider (e.g., OpenAI, Replicate). We do not intercept or store these requests.
​
3.4 Premium/Trial Users
Premium and trial users may have API requests processed through our API keys. These requests are sent to third-party AI services (e.g., Replicate, Google Gemini) according to their privacy policies.
​
4. Data Storage and Security
Your data is stored:
-
Locally: On your device using iOS secure storage (Keychain, UserDefaults)
-
iCloud: Some preferences may sync via iCloud if enabled
-
Our Servers: Minimal account information only (Apple User ID, subscription status)
We use industry-standard security measures to protect your data.
​
5. Account Deletion
You can delete your account at any time:
-
Open the App
-
Go to Settings → Identity
-
Tap "Delete Account"
-
Confirm deletion
What gets deleted:
-
All account information (Apple User ID, email, name, profile photo)
-
All app preferences and settings
-
Subscription status (subscription must be cancelled separately through Apple)
-
All locally stored data
Note: Account deletion is permanent and cannot be undone. You will need to create a new account to use the App again.
​
6. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect information from children.
​
7. Data Sharing
We do not sell your personal information. We only share data:
-
With Apple (for Sign In and StoreKit)
-
With API providers (for Premium/Trial users processing requests)
-
As required by law
​
8. Your Rights
You have the right to:
-
Access your personal data
-
Delete your account (see Section 5)
-
Opt out of non-essential communications
-
Request a copy of your data
To exercise these rights, contact us at support@theflo.ai
​
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email.
​
10. Contact Us
Questions about privacy? Contact us at:
Email: support@theflo.ai
​
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, contact us at support@theflo.ai